Privacy Policy

Introduction

Welcome to Gmela! This Privacy Policy and Terms of Use (“Policy”) outline how Gmela (“we,” “our,” or “us”) collects, uses, and discloses information about you when you use our website, mobile applications, and other online products and services (collectively, the “Services”). By accessing or using our Services, you agree to this Policy.

1. Information We Collect

Personal Information

When you use our Services, we may collect personal information you provide directly to us, such as:

  1. Name
  2. Email address
  3. Phone number
  4. Any other information you choose to provide to improve our Services and user experience

Usage Information

We may automatically collect certain information about your use of the Services, including:

  1. IP address
  2. Device identifiers
  3. Browser type and operating system
  4. Other usage information, such as browsing actions and patterns, for analytics purposes

Location Information

With your consent, we may collect precise location data from your device when you use our mobile applications.

Cookies and Similar Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your interactions with our Services and to provide a personalized experience. You may adjust your browser settings to reject cookies; however, this may affect the functionality of some parts of the Services.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  1. Provide, maintain, and improve our Services
  2. Communicate with you about our Services, including updates, special offers, and promotions
  3. Personalize and optimize your experience on our platforms
  4. Respond to your inquiries and provide customer support
  5. Comply with legal obligations and regulatory requirements

3. Information Sharing

We may share your information in the following circumstances:

  1. Service Providers : With third-party service providers who perform services on our behalf
  2. Third Parties : With third parties for marketing, advertising, or other purposes, with your consent
  3. Legal Compliance : In response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others

4. Data Retention

We will retain your personal information as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

5. Your Choices

  1. Promotional Communications : You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications. Even if you opt out, we may still send you non-promotional messages about your account or transactions.
  2. Accessing or Deleting Information : You may request access to or deletion of your personal information by contacting us at hello@gmela.co.

6. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you by posting the updated policy on our website or through other communication methods.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at hello@gmela.co